If you have decided to get yourself a fulfilment centre, then make sure that you are on the right track with it. Sometimes, choosing the right fulfilment centre for your business depends on a lot of factors such as money, space, extra services provided by a third party, location, and much more. But still there left so many basics that need to be kept in mind before considering a specific fulfilment centre for you. Let's have a look at some of them.
Tips to Choose the right fulfilment centre
1. Invested Money
Just calculate your pre-invested money and how much will you be able to invest in the future prior. Also, take care of crises as well in advance so that they won't create chaos later in the case. Keep extra money for the fulfilment center at a different place & just go with the flow.
2. Shipping Speeds
The process of getting yourself the right fulfilment center has too much to do with the shipping speeds of an e-commerce service. The late deliveries would lead to disappointment in your customers and they would go to your competitors for their orders. To not miss out on anything, make sure that your shipping partners are reliable & won't let you down in any case. For the professional stuff, making them signed on legal papers that the speed won't be compromised in any case would be the best thing to do.
3. Warehouse Locations
For supply chains, the locations of fulfilment centers are very critical. Without properly located warehouses, it would lead to lots of compromise and chaos in the end. Also, timely deliveries work as a magnet for customers. It attracts more customers as well.
4. Transparency & Visibility
Being transparent to your customers is also one of the attractive factors. Providing every minute detail to your customers before delivery and on delivery including addresses, customer care numbers, and others helps build trust among them. And trust retains customers and builds more and more customers as well at the same time. Also, take care of the feedback section. Take a timely feedback survey of your current customers, ask them about the problems they have faced or might be facing currently, and try to solve them as soon as possible. Build trust!
5. Shipping Rates & Costs
The shipping rates and costs are one of the factors that repel the customers. Try delivering to them at low costs wherever possible and most importantly, as soon as possible. Cut the costs wherever you can and follow the marketing strategies. What customers strive for are the services that fit their business' budget.
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